In Flexi Complete: printer drivers are installed when choosing the device model in Production Manager. This dramatically reduces the size of the installation to save time & hard drive space. The drivers are installed automatically when the PC has an active internet connection.
However, if you cannot connect to the internet with your computer or Flexi cannot reach our device driver server, this process will fail and you will need to manually install the drivers. NOTE: You will need a computer with internet access.
Follow Steps 1. through 3. if you do not have an active internet connection on your production pc.
Step 1: Generate Driver List .xml file
When you try to add a device without an internet connection, you will receive the following error message:
When you click OK, the software will generate an .xml file with a list of the device drivers you need. Put any file name in and save it somewhere convenient like your desktop.
Step 2: Upload .xml file and Download printer drivers
On another computer with internet access, go to http://saicloud.com/drivers (the website seen in the error message above.) Take the .xml file you just created with you to that computer using a flash drive or network or another convenient method.
Click "Choose File" and select the .xml file you saved in Step 1 and click Upload.
The website will prompt you with the make and model of the printer. Click the download button on the right.
Once you have your Driver executable file, you can then install it. If you need to install on a computer that does not have access to the Internet, you can now move it to a USB storage or other external storage device. Then you can take that to the computer with no Internet to follow step 3.
Step 3: Install Drivers
An .exe file will be downloaded. Open it and point the directory to the SAi Production Suite folder as show below.
Click Next and then Install. Make sure you save your work and close Flexi and Production Manager before attempting the install.
Once the installation is finished, you can add the device setup to Production Manager
Note: If you receive the following Error, close out Flexi and Production Manager. Once then are closed you can select "Back" in the installation window, then retry the driver install.